Support
Reading and spoilers
How does the app avoid spoilers?
When you first open the app, choose the last book you've finished. Characters, relationships, the timeline, the glossary and the map only show what you know by then. Change it any time with the book button at the top left.
Why does the feed say some theories are hidden?
Every theory is tagged with the book it spoils up to. Theories about books you haven't finished stay hidden until you move ahead.
Your account
Do I need an account?
No. Everything except posting, commenting and voting in Theories works without one.
How do I delete my account?
In the app, open Theories, tap the account button, then Delete account. Your profile, theories, comments and votes are deleted straight away.
I didn't get my sign-in code.
Check your spam folder and wait a minute before asking for a new code. If it still doesn't arrive, use Sign in with Apple or email us.
Premium
How do I restore my purchase on a new device?
Open Settings in the app and tap Restore purchases, signed in with the same Apple Account you subscribed with.
How do I cancel my subscription?
In the app, open Settings › Manage subscription. Or on your iPhone, open the Settings app, tap your name, then Subscriptions. Cancel at least 24 hours before it renews to avoid the next charge. Premium stays active until the end of the period you've paid for.
How do I get a refund?
Apple handles payments and refunds. Request one at reportaproblem.apple.com.
Community rules
Theories is for readers to share ideas kindly. By using it you agree to these rules:
- No harassment, bullying, hate speech or threats.
- No sexual content involving minors, and nothing illegal.
- No spam, advertising or impersonation.
- Tag spoilers honestly: never post about a book beyond the level you chose.
We have zero tolerance for objectionable content or abusive users. Report a post or comment with the flag button, and block any reader from their profile. A post reported by several readers is hidden automatically while we review it, and we remove content and accounts that break the rules.
For artists
Fan art in the app is always credited and links back to the artist's own page. If you're an artist and want your work removed, or your credit or link changed, email support@romantapedia.com with a link to the piece. We remove it in the next update, and you won't need to give a reason.